AI for CCaaS, UCaaS & CPaaS
We provide Fine-tuned and Custom LLM Add-On solutions for CCaaS, UCaaS and CPaaS vendors and products. Our AI Assistants are available as API, SDK and Lib to be integrated into CCaaS and UCaaS solutions. Our LLM based AI modules can easily be deployed on Phone/SMS/RCS/ Web/Email and other channels. Our AI Assistants automate many standard Business customer support, sales and other general tasks. Our AI Assistants have real-time natural human-like voice communications with very low 1-2 sec latency. We provide fine-tuned & task specific high accuracy LLMs.Our AI / LLM can be integrated into multiple channels:
- Phone/ VOIP / CTI systems
- SMS,RCS
- Web/ Browsers
- Email
- Slack, WhatsApp Business, Discord, Skype
- Social Media channels
- And more
We provide AI Assistants for various business task functions to improve business productivity, customer relationships, and ROI. Our AI Assistants have friendly, professional, and intelligent conversations with users. Few popular use cases are:
- Phone AI Assistant for calls (in & out)
- Customer Service / Support,
- Customer surveys and feedback.
- Sales or E-commerce order taking, sales, engagement, and Q&A.
- Front Desk virtual receptionist (AI Assistant)